PRIVACY POLICY
Last Updated: 10 March 2026
1. Introduction
Prolific Transportation Group is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, and website tracking tools.
By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, and mailing address when you submit forms, request information, or otherwise provide it to us.
Communications Data
If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.
Usage and Device Information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Service Data
If you contact us regarding transportation-related inquiries or customer support, we may collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
Provide customer support and respond to inquiries
Send service-related updates and communications
Send SMS and email communications you have consented to receive
Improve website functionality and user experience
Maintain compliance records related to consent and opt-outs
Protect our business and users from fraud or unauthorized activity
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used.
You can control cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information.
We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following limited circumstances:
Service Providers
We may share information with trusted vendors who help us operate our business, such as website hosting providers, communication platforms, customer support tools, and analytics providers.
These providers may only use information to perform services on our behalf.
Legal & Safety Requirements
We may disclose information if required by law or when necessary to protect the rights, safety, and security of Prolific Transportation Group, our users, or others.
Business Transfers
If Prolific Transportation Group is involved in a merger, acquisition, or asset transfer, information may be transferred as part of that transaction. Any successor entity will be required to honor this Privacy Policy.
Third-Party Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors providing support services, such as customer service or communication platforms, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices
SMS Opt-Out
You can opt out of SMS messages at any time by replying STOP to any message.
After sending STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt back in.
Email Opt-Out
You may unsubscribe from emails by clicking the unsubscribe link included in email communications.
Access & Correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children.
9. Updates To This Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised “Last Updated” date.
10. SMS Opt-In & Messaging
By submitting your phone number through our website forms or other communication channels, you consent to receive conversational text messages from Prolific Transportation Group related to your inquiry and customer support communication.
Message frequency may vary. Message and data rates may apply.
Consent to receive text messages is not a condition of purchase.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.
11. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Email: [email protected]
Phone: +1 251-295-0746